uuStuff Classifieds ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
We collect the following types of information:
- Account information: username, email address, phone number, and city/province you provide when registering.
- Listing information: titles, descriptions, prices, photos, and category/location details you submit when posting an ad.
- Communications: messages you send to other users through our messaging system.
- Usage information: pages viewed, listings favorited, search queries, and general site activity.
- Technical information: IP address, browser type, device information, and cookies (see Section 4).
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Display your listings to other users and enable buyer-seller messaging
- Moderate content and enforce our Posting Policy and Terms of Use
- Respond to support requests
- Improve the Platform and understand how it's used
- Detect and prevent fraud, spam, or abuse
3. Your Phone Number
Your phone number is never displayed publicly by default. It is masked on your listings, and other users must actively click "Show Number" to view it — this requires them to be logged in, which helps deter automated scraping and misuse.
4. Cookies
We use cookies to remember your selected location (city/province) so you don't have to re-select it on every visit, and to keep you signed in between sessions. You can control or delete cookies through your browser settings, though disabling them may affect certain features, like your saved location preference.
5. Sharing Your Information
We do not sell your personal information. We may share limited information in the following circumstances:
- With other users, where necessary for the Platform to function (e.g. your username and city are visible on your listings)
- With service providers who help us operate the Platform (e.g. hosting, email delivery), under confidentiality obligations
- Where required by law, such as in response to a valid legal request from law enforcement
- To protect the rights, property, or safety of uuStuff Classifieds, our users, or the public
6. Data Retention
We retain your account and listing information for as long as your account is active. If you delete a listing, its images and record are removed from active use. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required for legal or fraud-prevention purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information through your Profile page
- Request deletion of your account and associated data
- Withdraw consent for non-essential communications at any time
To exercise these rights, please contact us through the information on our Help Center page.
8. Data Security
We use industry-standard measures to protect your information, including password hashing, CSRF protection on forms, and restricted access to administrative functions. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will take steps to remove the associated information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out through the contact information provided on our Help Center page.